Terms of Service

These Terms of Service (“Terms”) are an agreement between you and Hunter Donia LLC, a Pennsylvania limited liability company (“Hunter Donia,” “we,” “us,” or “our”). They cover your use of hunterdonia.com and our related sites, and every program, membership, coaching service, course, event, retreat, digital product, podcast, email, and tool we offer (the “Services”). By using the Services or buying anything from us, you agree to these Terms and to our Privacy Policy.

1. Who Can Use the Services

You must be at least 18 years old and able to enter into a binding contract. Our Services are designed for beauty professionals and business owners, and you agree you are using them for business or professional purposes. If you use the Services for a business, you agree to these Terms for that business too. You are responsible for keeping your login information confidential and for activity under your account.

2. Purchases, Payments, and Refunds

Each offer has its own price, schedule, payment options, and any specific cancellation or refund terms, shown on its sales page, application, invoice, or checkout (“Offer Terms”). Offer Terms are part of these Terms, and if they conflict with these Terms, the Offer Terms control for that offer.

• Refunds: unless the Offer Terms for your purchase say otherwise, purchases are final and non-refundable once you have access to the program, content, or event. For example, Mastermind enrollment is non-refundable once you officially enroll, and an application deposit is refunded if we decide the program is not the right fit for you, as stated on those pages.
• Payment plans: choosing a payment plan is a commitment to pay the full program price. Stopping payments does not cancel what you owe, and we may pause your access until your account is current.
• Payment processors: payments are processed by third parties such as ThriveCart, Stripe, and PayPal under their own terms. You authorize us and them to charge your payment method for all amounts you agree to.
• Chargebacks: if you have a billing problem, please contact us first at support@hunterdonia.com. Filing a chargeback for an amount you owe may result in loss of access to all Services.
• Prices and taxes: we may change prices for future purchases at any time. You are responsible for any applicable taxes.

3. Memberships and Subscriptions

Some Services, such as the Modern Stylist Movement (MSM) membership, are subscriptions. Subscriptions renew automatically at the price and interval shown at checkout until you cancel. You can cancel anytime before your next renewal date, and you keep access through the end of the period you already paid for. We do not give partial refunds for unused time unless the Offer Terms say so. To cancel, use the link in your account or billing emails, or email support@hunterdonia.com. If we change a subscription price, we will notify you at least 30 days before it applies, and you can cancel before it takes effect.

4. Education, Not Professional Advice

Our Services are business education and coaching for beauty professionals. They are general information shared for educational purposes. They are not legal, tax, accounting, financial, investment, medical, mental health, or other licensed professional advice, and no attorney-client, accountant-client, or other professional relationship is created. Guests and experts who appear in our programs or podcast share their own views. Before making legal, tax, financial, employment, or licensing decisions for your business, talk to a qualified professional in your state. You are solely responsible for your business decisions and for following the laws, licensing rules, and platform policies that apply to you.

5. Results and Earnings Disclaimer

We share client stories, numbers, and examples to show what is possible, not to promise what you will earn. We do not guarantee any income, revenue, price increase, client count, or other result. Results described on our Sites and in our marketing are not typical. They reflect the effort, experience, market, pricing, skills, and circumstances of the specific people involved, and many people who buy business education do not achieve similar results. Your results depend on you, including how you apply what you learn, your market, and factors outside anyone’s control. Any forward-looking statements are our opinions and expectations, not promises.

6. Testimonials

Testimonials on our Sites are from real clients and reflect their own experiences and opinions. Some people who give testimonials may also be affiliates who earn a commission for referrals, members of our team, or people who received a discounted or complimentary program. Where that connection matters, we will tell you. If you give us a testimonial, you agree we may use it, with your name, business name, and photo, in our marketing as you approved, and you can ask us to stop using it in new marketing at any time.

7. Our Content and Your License

Everything we create, including courses, videos, recordings, templates, scripts, worksheets, frameworks, slides, emails, podcast episodes, and the Sites themselves (“Our Content”), belongs to Hunter Donia LLC or its licensors and is protected by copyright and trademark law. When you buy access, you get a personal, non-transferable, non-exclusive, revocable license to use Our Content for your own business, for as long as you have access.

You may use templates and scripts in your own business, including customizing them for your own clients. You may not, without our written permission:

• Share your login, or let anyone outside your business access a program
• Copy, resell, redistribute, publicly post, or record Our Content or live sessions
• Use Our Content to teach, coach, or create a competing program, course, or product
• Use Our Content or the Sites to train artificial intelligence models, or scrape the Sites
• Use our names, logos, or program names in a way that suggests we endorse you

We may suspend or end access for anyone who violates this section, without a refund, and we may pursue all available remedies.

8. Community, Live Calls, and Conduct

Many of our programs include group calls, chats, and online communities. To keep them safe and useful, you agree to:

• Treat other members and our team with respect. No harassment, discrimination, hate speech, threats, or bullying.
• Keep what other members share confidential. Do not share other members’ personal stories, numbers, screenshots, or business details outside the program.
• Not spam, solicit, or pitch members without permission.
• Not post anything illegal, infringing, or that you do not have the right to share, including your clients’ personal information.

Recordings: live sessions, calls, and events may be recorded, and recordings may be shared with program members and used to improve or create our programs. By joining, you consent to being recorded. If you prefer not to appear, turn off your camera, use a display name, or tell us before the session. We will get your permission before using your image or story in public marketing.

We may remove content, or suspend or remove anyone from a program, community, or event who breaks these rules, without a refund.

9. Content You Share

You keep ownership of what you post, upload, or submit (“Your Content”). You give us a non-exclusive, royalty-free license to host, store, display, and use Your Content to run the Services, for example to show your post to other members or to review your homework. You confirm you have the right to share Your Content and that it does not violate anyone’s rights. Feedback and ideas you send us may be used freely without any obligation to you.

10. Events and Retreats

• Your participation is voluntary and at your own risk. Attending in-person events and retreats involves travel, physical activity, food, lodging, and other activities with inherent risks. To the fullest extent the law allows, you assume those risks and release Hunter Donia LLC and its team from claims arising from your attendance, except to the extent caused by our gross negligence or willful misconduct. You may be asked to sign a separate waiver.
• Food and allergies: tell us about allergies and dietary needs in advance. We share allergen information in good faith, but venues and caterers prepare food we do not control, and we cannot guarantee any item is allergen-free.
• Travel and lodging: unless the Offer Terms say otherwise, you are responsible for your own travel, insurance, and expenses. We recommend travel insurance. Any security deposit is governed by the Offer Terms, and you are responsible for damage you cause to venues or rentals.
• Changes: we may change speakers, agenda, venue, or format (including moving an event online) when needed. If we cancel an event entirely, we will refund the event ticket price, or give you a credit toward a future event if you prefer; we are not responsible for your travel costs.
• Photos and video: events are photographed and filmed. By attending, you agree we may use images and footage that include you for promoting our Services. Tell a team member if you do not want to be featured and we will make reasonable efforts to honor that.
• Accessibility: let us know what you need and we will work with you on reasonable accommodations. See our Accessibility Statement.

11. AI Features and Tools

Some tools on our Sites use artificial intelligence. AI output may be inaccurate, incomplete, or not right for your situation. It is general information, not professional advice, and you are responsible for reviewing it before you use it. Do not submit other people’s personal information or sensitive information. See our Privacy Policy for how AI inputs are handled. Free tools may be changed or discontinued at any time.

12. Third-Party Services and Links

We may recommend or link to third-party products, software, and services, and we may earn a commission on some of them (we will disclose when we do). Third parties are responsible for their own products, terms, and privacy practices. We are not responsible for them, and your use of them is at your own risk. Our affiliate program has its own Affiliate Terms, which control over these Terms for the affiliate program where the two conflict.

13. Disclaimers

The Services and Our Content are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and that the Services will be uninterrupted, error-free, or meet your expectations or produce any particular result.

14. Limitation of Liability and Indemnity

To the fullest extent permitted by law, Hunter Donia LLC and its owners, team, contractors, and partners will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, clients, data, or goodwill, arising from or related to the Services, even if we were told they were possible. Our total liability for all claims related to the Services is limited to the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, or (b) $100.

Some states do not allow certain limits on warranties or liability, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited by law, such as for fraud or willful misconduct.

Indemnity: you agree to defend and indemnify Hunter Donia LLC and its team against claims, losses, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms, Your Content, or how you run your business, including your use of anything you learned or got from the Services.

15. Dispute Resolution and Arbitration

Talk to us first. Most concerns can be solved quickly. Before filing any claim, you agree to email support@hunterdonia.com with your name, a description of the issue, and what you are asking for, and to try in good faith to resolve it with us for 60 days. We agree to do the same before bringing a claim against you.

Binding individual arbitration. If we cannot resolve it, you and Hunter Donia LLC agree that any dispute arising from or relating to these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (or Commercial Arbitration Rules, if the claim is purely business-to-business), instead of in court. The Federal Arbitration Act governs this section. The arbitration will take place by video or phone, or in the county where you live, if an in-person hearing is needed. The arbitrator may award the same individual relief a court could. Payment of AAA fees follows the AAA rules.

Exceptions. Either of us may bring an individual claim in small claims court if it qualifies, and either of us may ask a court for an injunction to stop infringement or misuse of intellectual property or confidential information.

Class action and jury trial waiver. You and Hunter Donia LLC agree to bring claims only in an individual capacity and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding, and both of us waive the right to a jury trial. If this class action waiver is found unenforceable for a claim, that claim (and only that claim) will go to court in the venue below. If 25 or more similar arbitration demands are filed by or with the help of the same law firm or organization, they may be administered in batches as the AAA rules allow.

30-day opt-out. You may opt out of this arbitration agreement by emailing support@hunterdonia.com with the subject “Arbitration opt-out,” your name, and the email you use with us, within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.

Time limit. To the extent the law allows, any claim must be brought within one year after it arose, or it is permanently barred. This time limit is paused while we are in the 60-day talk-first period above.

Governing law and venue. These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law rules. Any claim not subject to arbitration will be brought only in the state or federal courts located in Pennsylvania, and both of us consent to their jurisdiction.

16. General Terms

• Changes to these Terms: we may update these Terms. We will change the Effective Date and, for significant changes, give notice by email or on the Sites. Changes apply going forward. Continuing to use the Services after a change takes effect means you accept it. Changes to Section 15 will not apply to disputes already pending.
• Changes to the Services: we may change, update, or discontinue any free content or feature. If we discontinue a paid program before the end of the access period you paid for, we will offer comparable access, a pro-rated refund, or a credit.
• Ending access: you may stop using the Services at any time. We may suspend or end your access if you violate these Terms or misuse the Services. Sections that by their nature should survive (such as payment obligations, intellectual property, disclaimers, limitation of liability, and dispute resolution) survive.
• Electronic communications: you agree we may communicate with you electronically, and that electronic agreements, notices, and signatures satisfy any requirement that they be in writing.
• Copyright complaints: if you believe content on the Sites infringes your copyright, send a notice to support@hunterdonia.com with the information required by the Digital Millennium Copyright Act (17 U.S.C. § 512(c)(3)). We will respond to valid notices and may remove the content.
• Events beyond our control: we are not responsible for delays or failures caused by events outside our reasonable control, such as natural disasters, illness, travel disruptions, platform outages, or government action.
• Entire agreement: these Terms, the Offer Terms, any program agreement you sign, and the Privacy Policy are the entire agreement between us about the Services. If you signed a separate written agreement for a program, that agreement controls where it conflicts with these Terms.
• Other: if any part of these Terms is unenforceable, the rest stays in effect. Our failure to enforce a term is not a waiver. You may not assign these Terms without our consent; we may assign them to a successor. Headings are for convenience only.

17. Contact

Related: Privacy Policy · Accessibility Statement · Affiliate Terms