Privacy Policy

Hunter Donia LLC (“Hunter Donia,” “we,” “us,” or “our”) is a business education company for hairstylists and beauty professionals. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights you have. It applies to hunterdonia.com and our related sites, including mastermind.hunterdonia.com, msm.hunterdonia.com, learn.hunterdonia.com, book.hunterdonia.com, and meet.hunterdonia.com (the “Sites”), and to our programs, memberships, events, retreats, podcast, emails, and text messages (together with the Sites, the “Services”).

1. The Short Version

• We collect what you give us (like your name, email, phone, and answers to our forms) and some information automatically when you browse (like pages visited and device type).
• We use it to run our programs, communicate with you, process payments, improve the Sites, and market our Services.
• We do not sell your personal information for money. We do use advertising tools like the Meta Pixel, which some state laws treat as “selling” or “sharing.” You can opt out in one click in Your Privacy Choices, and we honor the Global Privacy Control browser signal automatically.
• We never share your text message opt-in or consent with anyone for their own marketing.
• You can ask us to access, correct, or delete your information at any time by emailing support@hunterdonia.com.

2. Information We Collect

Information you give us

• Contact details: name, email address, phone number, city and state, and social media handle.
• Business information: answers to our applications, surveys, quizzes, and intake forms, such as your business model, revenue range, pricing, services, goals, and challenges.
• Purchase information: what you bought, when, and billing details. Card and bank details are entered directly with our payment processors (such as ThriveCart, Stripe, and PayPal). We do not see or store full card numbers.
• Event and retreat information: travel details, dietary needs, food allergies, accessibility needs, emergency contacts, and similar details you choose to give us so we can host you safely.
• Content you share: messages, posts and comments in our communities, homework, audio or video you record for us, testimonials, photos, website links you submit for review, and anything you type into an AI-powered tool on the Sites.
• Communications: emails, texts, direct messages, and call or meeting notes when you contact us.

Information collected automatically

• IP address, browser type, device type, and operating system
• Pages you visit, links you click, how long you stay, and the site or ad that sent you
• General location (city or region, based on IP address)
• Whether you opened or clicked our emails
• Error reports and limited session recordings, described in Section 4

Information from other sources

• Payment processors, who tell us whether a payment succeeded
• Advertising and social platforms, such as reporting on which ads led to a visit or signup
• Public business information, such as a salon’s public Google business listing or website when you ask us to review it
• People who refer you to us, such as affiliates and current clients

3. How We Use Your Information

• To provide our programs, memberships, coaching, events, retreats, and podcast, including giving you access and supporting you
• To review applications and decide program fit
• To process payments, deposits, and subscriptions, and to prevent fraud
• To send you emails and, if you opt in, text messages about the Services you signed up for, plus newsletters and offers you can unsubscribe from at any time
• To create personalized recommendations, reports, and content, including with AI features you choose to use
• To understand how the Sites are used, fix errors, and improve our content and Services
• To measure and improve our advertising, including showing ads to people who visited our Sites
• To feature testimonials and results, only with your permission
• To keep the Services secure, enforce our Terms of Service, and comply with the law

4. Cookies, Pixels, and Session Replay

We and our partners use cookies, pixels, and similar technologies on the Sites. Here is what they are and what they do:

• Google Analytics (GA4): tells us how visitors use the Sites, such as pages viewed, session length, and traffic sources. See how Google uses this data.
• Meta Pixel (Facebook and Instagram): measures our ads and lets us show ads to people who have visited our Sites. Meta may link this activity to your Meta account. See Meta’s Privacy Policy.
• Sentry error monitoring and session replay: when something breaks, Sentry records technical details so we can fix it. For a small sample of visits, and for visits where an error happens, Sentry also records a replay of how the page behaved: clicks, scrolling, and page changes. Replays are set to hide all text you type, all on-page text, and all images and video. They are used only to find and fix problems.
• Embedded players and checkout: podcast, video, and music players (such as Buzzsprout, Spotify, Apple Podcasts, and YouTube) and our checkout pages (ThriveCart) may set their own cookies when they load.
• Essential storage: we store small preferences in your browser, such as your privacy choice and whether you have dismissed a banner.

By continuing to use the Sites after seeing our privacy notice, you agree to these technologies as described here. You can opt out of advertising tracking at any time (see Section 8), block or delete cookies in your browser settings, or use Meta’s and Google’s ad settings. Blocking some cookies may affect how the Sites work. We do not currently respond to “Do Not Track” browser signals, which have no common standard, but we do honor Global Privacy Control.

5. AI Features

Some tools on our Sites use artificial intelligence (“AI Features”), for example to generate a personalized recommendation, review a website, or answer questions. When you use an AI Feature, what you submit (text, links, files, or answers) is sent to our AI provider, currently Anthropic, PBC, to generate your result. We may change or add providers.

• We do not sell your inputs, and our AI provider is not permitted to use them to train its general models.
• We do not use AI to make decisions about you that have legal or similarly significant effects without a human involved.
• AI output can be wrong or incomplete. It is general information, not professional, legal, tax, financial, or medical advice. Check it before you rely on it.
• Our Work With Hunter application uses AI to read your answers and suggest the program that fits you best. Every application also comes to our team, and AI does not make the final decision about working together.
• Other AI Features are optional. Buying, subscribing, and accessing your programs never require them. Please do not enter sensitive information (like health details or anyone else’s personal information) into AI Features.

6. Text Messages (SMS)

If you give us your mobile number and agree to receive texts, we may text you about the programs and events you signed up for (such as session reminders), and, only if you separately agree, about our offers. Consent to receive marketing texts is never a condition of buying anything.

• Message frequency varies. Message and data rates may apply.
• Reply STOP to any message to opt out. Reply HELP for help, or email support@hunterdonia.com.
• Carriers are not liable for delayed or undelivered messages.
• We do not share or sell your mobile number, text messaging opt-in data, or consent with any third party or affiliate for their marketing or promotional purposes. We share it only with the text messaging provider that sends our messages for us (currently ClickSend).

7. How We Share Information

We share personal information only as described here:

• Service providers who help us run our business and may use your information only to provide services to us. These include: Kit (email marketing); Resend (transactional email); ClickSend (text messages); ThriveCart, Stripe, and PayPal (payments); Supabase and Vercel (website hosting and databases); Sentry (error monitoring); Anthropic (AI Features); Google (analytics, fonts, maps and business listing data, calendar and meetings); form tools including Jotform and Hunty Forms; Buzzsprout (podcast hosting); Slack and our course and community platforms; and scheduling and video meeting tools.
• Advertising partners such as Meta and Google, through the cookies and pixels described in Section 4, and through our checkout provider (ThriveCart), which reports completed purchases to Meta so we can measure our ads. This may count as a “sale” or “sharing” under some state laws, and you can opt out of it as described in Section 8.
• Other members, when you choose: what you post in a group community, live session, or event can be seen by other participants.
• Publicly, with permission: testimonials, results, names, and photos, only with your consent.
• Legal and safety: when required by law or legal process, or to protect the rights, safety, or property of you, us, or others.
• Business transfers: if our business is sold, merged, or reorganized, information may transfer to the new owner under this policy.
• With your consent or at your direction.

8. Your Privacy Choices

We do not sell personal information for money. Some state laws treat advertising pixels as a “sale” or “sharing” of personal information for targeted advertising. You can opt out on this browser below. When you opt out, the Meta Pixel stops on our Sites and Google’s advertising features are turned off. Our checkout pages are run by ThriveCart, which may use its own tracking under its own policy. Because this is stored in your browser, repeat it on each browser or device you use. Purchases made through checkout may still be reported to Meta by our checkout provider; email us and we will apply your opt-out to the systems we control.

Global Privacy Control (GPC): if your browser or extension sends a GPC signal, we treat it as a request to opt out of sale and sharing on that browser, automatically.

Emails: click “unsubscribe” at the bottom of any marketing email. We may still send messages about purchases or programs you are enrolled in.

Texts: reply STOP.

9. Your Rights

Wherever you live, you can ask us to:

• Tell you what personal information we have about you and give you a copy
• Correct information that is wrong
• Delete your information
• Stop using your information for targeted advertising or marketing

Residents of states with consumer privacy laws (including California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia) may have these rights by law, plus the right to opt out of sale, sharing, and targeted advertising, the right to limit use of sensitive information, and the right not to be treated differently for using these rights. We extend these rights to everyone, whether or not a particular law applies to us.

How to make a request: email support@hunterdonia.com with your request and the email address you use with us. We will confirm your identity by matching information we already have, and respond within 45 days (we may extend once by 45 days if needed and will tell you why). You may use an authorized agent; we may ask for proof that you authorized them.

Appeals: if we decline your request, you can appeal by replying with “Appeal” in the subject line. We will respond to appeals within 60 days. If you are not satisfied, you may contact your state attorney general.

Some information may need to be kept even after a deletion request, for example records of purchases we must keep for tax purposes, or information needed to prevent fraud or resolve disputes.

10. State-Specific Notices

California

In the last 12 months we collected these categories of personal information, from the sources and for the purposes described above: identifiers (name, email, phone, IP address); customer records and commercial information (purchases, billing details held by our processors); internet activity (browsing and interaction with the Sites and emails); general geolocation; audio, visual, or similar information (recordings and photos you share, event photos); professional information (business details you share); inferences (interests based on your activity); and sensitive information you choose to share for events, such as allergies or accessibility needs. We disclose these to the categories of recipients in Section 7. We “share” identifiers and internet activity with advertising partners, which you can opt out of in Section 8. We do not knowingly sell or share the information of anyone under 16. We use sensitive information only to provide the Services you asked for. Under California’s “Shine the Light” law, you may ask whether we disclosed personal information to third parties for their direct marketing; we do not.

Nevada

We do not sell covered information as defined by Nevada law. You may still send an opt-out request to support@hunterdonia.com.

11. Sensitive and Health Information

We do not ask for sensitive information through the Sites except where it is needed to host you, such as dietary needs, food allergies, or accessibility needs for an event or retreat. We use it only for that purpose, share it only with the people who need it to host you (such as a caterer, venue, or our team), and do not use it for advertising. If you live in Washington, Nevada, or another state with a consumer health data law, this paragraph is our consumer health data notice: the categories are the allergy, dietary, and accessibility details you give us; we collect them from you to provide the event you registered for; we share them only as just described; and you can access or delete them, or withdraw consent, by emailing support@hunterdonia.com.

12. How Long We Keep It

We keep personal information only as long as we reasonably need it for the purposes above. How long depends on what it is: email list information is kept while you are subscribed; purchase and tax records are kept as long as tax and accounting laws require; program, application, and survey information is kept while you are a client or prospective client and for a reasonable period after; event dietary, allergy, and accessibility details are kept with your event registration, and we will delete them after the event if you ask; and analytics, error, and session replay data are kept for the limited periods set by those providers. When we no longer need information, we delete it, de-identify it, or keep it secured and limit its use.

13. Security

We use reasonable administrative, technical, and physical safeguards, including encrypted connections, access controls, and limiting access to people who need it. No system is perfectly secure, so we cannot guarantee absolute security. If a breach affects your personal information, we will notify you as the law requires.

14. Children

The Services are for adults in the beauty industry and are not directed to anyone under 16. We do not knowingly collect personal information from children under 16. If you believe a child has given us information, email support@hunterdonia.com and we will delete it.

15. Visitors Outside the United States

We are based in the United States and our service providers store data in the United States. If you use the Services from another country, your information will be transferred to and processed in the United States, where privacy laws may differ from yours. You may contact us to exercise the rights you have under your local law.

16. Changes to This Policy

We may update this policy as our Services change or the law requires. We will change the Effective Date above, and if a change is significant we will give you more notice, such as an email or a notice on the Sites.

17. Contact Us

Questions, requests, or complaints about privacy:

Related: Terms of Service · Accessibility Statement